A major listed group having a captive logistics arm. The company was looking for detailed process mapping in its logistics business. The mapping was for all activities of transportation and processing centre from pick up to delivery. The project also included recommendation for sync between IT system and physical activities.
Challenges: Key challenges to be addressed in process mapping were:
- Scattered operations,
- Higher cost of operation
- Non uniform process
- High Damages and Pilferages in logistics
Solution: Detailed as is mapping and to be mapping of processes was completed successfully in 6 months. Solution yielded following things
- Uniform process mapping for all verticals
- Gaps identification for each process of different channels
- To be process with solution to existing gaps
- Recommendation on consolidation of infrastructure of various verticals to eliminate duplication